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we:food — The FoodService Operating System

One operating system.
All of foodservice.

Modules covering the full operational cycle — from mobile app to IoT, from POS to back office.

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Kitchen team in a contract catering operation
Kitchen team in a contract catering operation

iOS & Android

We:Food App

The complete digital experience for the end user — menu, ordering, payment and loyalty in a single app.

  • Browsable and transactional menu
  • Instant purchase, takeaway and delivery
  • Corporate and school wallet
  • Loyalty program with Scan & Go
  • Meal reservation and surveys
  • Coffee break orders for meetings and events
  • Events, announcements and third-party restaurant integration
  • Interface with IoT solutions
  • Marketplace: order from several restaurants of the same company

Cloud · Multi-site

Central Back Office

Unified management platform for all sites — menus, reports and teams in real time.

  • Real-time menu updates
  • Team and permission management
  • Sales and satisfaction reports
  • Centralised multi-site visibility
  • ERP and external system integration

PC · App · Smart POS · Kiosk

We:Hub — POS & Payments

The complete platform for the operation’s financial management — sales on any device, no dedicated hardware required, with a simple visual interface.

  • Computer, app (smartphone/tablet), Smart POS and Kiosk
  • Card, PIX, cash and meal vouchers
  • Electronic invoice issuing (NFe)
  • Automated accounting and tax integration
  • Queue-buster mode for high consumer flow
  • Multiple users with permission levels

Corporate · 4 Schools

Digital Wallet

Prepaid digital wallet for companies and schools — automatic top-ups, spending limits and real-time consumption reports.

  • Scheduled automatic balance top-up
  • Daily spending limits and product restrictions
  • Smart per-user consumption reports
  • Automatic low-balance alerts
  • Card access at the self-service kiosk
  • Supervisor-assisted purchase with full audit trail

Kiosk · Scan & Go

Self-Service Kiosk

State-of-the-art kiosks that eliminate queues and speed up service, friction-free.

  • Purchases via kiosk
  • Corporate and school wallet
  • Built-in satisfaction survey
  • On-site meal reservations
  • Cuts queues by up to 6 min/customer

AI · Analytics · Predictive

Data Intelligence

Dashboards with predictive analytics and automatic insights that turn operational data into strategic decisions.

  • Sales overview per site
  • Predictive demand analysis
  • Cross-site benchmarking
  • User segmentation
  • Configurable automatic alerts

NPS · CSAT · SPOT

Surveys & Feedback

A multichannel platform to hear the end consumer — from daily satisfaction to custom studies, with automatic reports for management.

  • Pre-configured NPS, CSAT, CES and OSAT methodologies
  • Answers via kiosk, app or QR code
  • Quick-response SPOT survey
  • 100% customisable additional surveys
  • Automatic report delivery by email
  • Dashboards by site, question and period

Bookings · Queues · Flow

Reservations & Pacing

Meal reservations and smart pacing of restaurant flow — fewer queues, less waste, better production planning.

  • Meal and time-slot booking via app or kiosk
  • Flow pacing by shifts and time slots
  • Real-time distribution tracking
  • Occupancy management with counting cameras
  • Demand predictability for production

Cameras · Turnstile · Queues

IoT Solutions

Integrated physical technology — counting cameras, queue management and automated access control.

  • Counting cameras (sensor)
  • Real-time queue management
  • Seat reservation via table prism
  • Access control via turnstile
  • Access zones and profiles with attendance reports and alerts
  • Secure device provisioning (MQTT with certificates)

Signage · Menu Board · Accessible

Corporate TV & Digital MenuBoard

Digital signage for internal communication, dynamic menu boards and visual accessibility on every screen.

  • Real-time corporate communication
  • Dynamic digital menu board per site
  • Ticket calling on TV
  • Audible menu — visual accessibility
  • Content managed centrally via Back Office
  • Works offline — the player keeps showing content and today’s menu with no connection

Kiosk · Tablet · Mini-PC

Equipment Rental

Hardware managed and supported by we:digitek — no upfront investment, with maintenance and replacement included.

  • Self-service totems and kiosks
  • Tablets and smartphones for POS
  • Mini PCs and corporate screens
  • Preventive maintenance included
  • Replacement in case of failure
  • Remote device management (MDM)

Custom · API · Integration

Custom-Built Solutions

Custom development for unique needs — when standard doesn’t reach where the client needs to go.

  • Client-exclusive development
  • Proprietary APIs and integrations
  • Unique features per contract
  • Dedicated technical support

we:food · Data Intelligence

Every data point, a
sharper decision.

Dashboards with predictive analytics and automatic insights that turn operational data into decisions.

  1. Predictive sales analysisAnticipates demand peaks with ML models trained specifically on the foodservice sector.
  2. Real-time monitoringAutomatic alerts when satisfaction or sales deviate from per-site thresholds.
  3. Cross-site benchmarkingPerformance comparison to identify and replicate what works best in each market.
  4. Automatic reports for CIOsDashboards delivered in the format and frequency each manager defines, automatically.
Sales

What the operation gains

Numbers leadership sees at month end.

  • −6 min

    queue per customer with self-service kiosks

  • 94%

    satisfaction measured in corporate canteens

  • ↓30%

    cost in 24/7 industrial plants

  • 100%

    compliance in clinical catering

  • 80M+

    consumer ratings collected

  • 800K

    menu views per day